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Whether it is choosing an instrument, an order or looking after one: write to us. Our customer support answers as quickly as possible.
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Getting to the right answer faster
The details that help us answer quickly and precisely.
Send messageWhat can customer support advise me on?
We help you choose an instrument, answer questions about an order, and advise on looking after and tuning your instrument.
What details help with a product question?
Tell us which instrument you have in mind, the sort of sound you are after, and any experience you already have. That lets us point you to the right model straight away.
What should I include with an order question?
Please add your order number and the email address you used when ordering. That way we can find your order immediately.
